On the 29th, I initiated an upgrade to my broadband connection at home, and the engineer who was sent out botched the job and moved the wrong pair in the cabinet – so my number (491) has been offline for a week.
I’ve now fixed that, but it looks like the DFR has dropped off the internet!
Hopefully, it’s just that the power to the router has tripped out, and someone will fix it tomorrow when the shop opens.
If it’s not all working again by the 10th, I’ll be on-site anyway and will work out what’s going on. More details when I get them!
 I’m now all swanky and 40Mbit!
Update: Service was restored 2015-01-06 11:48 – No word yet what the problem was!